Pets and Cleaning: Please declare your pets! Pets are allowed in Classic Rooms ONLY. We charge a $15 per pet per night fee. Pets are to be kept on a leash and attended at all times. Pets are not to be left in your room unattended! Any damage to hotel property or excessive cleaning required will be charged to your credit card at our cost.
Non Smoking: All rooms are NON-SMOKING. Smoking in a room will result in a minimum $250 charge and you will be asked to leave.
Missing Items: Any missing items from the room will be billed to your credit card. Minimum charge for missing items is $20.
Check-in: 3:00 p.m. or as your room becomes available. Check-out is at 11 a.m. The credit card holder, the credit card used at the time of booking (in case of incidental charges), and one piece of photo ID is required upon check-in. If you will be checking in later than 9:00 pm, please make arrangements with the front desk.
Housekeeping: Daily housekeeping is included in all of our room rates.
3rd Party Booking: Reservations made through 3rd party agents (i.e. Hotels.com, Orbitz.com, etc.) are guaranteed through those organizations and not by the AbbyCreek Inn. If you booked through a 3rd party and need to cancel, you must cancel through such party. Reservations made through the AbbyCreek Inn may be cancelled by calling 509-996-3100. With 3rd party reservations, please confirm your reservation with us directly prior to your stay.
Minimum Stays: No minimum stay is required, with the exception of popular event weekends which may require a minimum stay. Contact the managers for any special accommodations. Rates may increase during premium periods. Holiday Weekends include all National Holidays & Weekends and the following local events: '49er Days (2nd wkend in May), Rhythm & Blues Festival (3rd wkd in July), Vintage Wheels Show (wkd after Labor Day).
Cancellations: Please be aware, changes in travel plans or bad weather will not change our cancellation policy. If a regular rate reservation is cancelled within 48 hours of arrival, a one night's room charge will be charged.
Non Cancel able Reservations: If a room is booked with a non cancel-able rate in order to get the discounted rate the reservation is not cancel able and the entire stay will be charged at the time of reservation without exception.
Holidays, Groups and Rhythm and Blues Festival, a 30 Day 10% cancellation per room. Non-refundable rooms are non-refundable. No show on reservations are charged for entire stay.
Cash Policy: For guests paying with cash, a $100 refundable cash deposit or a $100 credit card authorization is required at check-in, in addition to your room charge. The cash deposit will be refunded in full (or less incidentals) at check-out after an inspection of the room indicates there are no missing or damaged items. The card authorization may be in effect for 3-5 business days.
No Candles or Incense: No burning of candles or incense is permitted on the premises.
Hot Plates: While all rooms have microwaves, coffee pots and mini fridges, cooking in rooms is prohibited. Hot plates (electric heating devices) are not allowed in rooms, only the above-mentioned appliances provided by Inn . Guests are welcome to use outdoor BBQs and guest kitchen space (seasonal).
Damage: You are responsible for any and all damage your party may incur during your stay. You agree that you are responsible to pay the full cost of replacement or repair of damaged items. To save on labor and admin costs, we appreciate being informed of any accidents or breakage that occur during your stay.